Does ship to my area? ships orders all around the world.  However we do not ship to Malaysia, Thailand, Indonesia, Burma, Australia, New Zealand, Sweden, Norway.

Where is your Kratom shipped from?

Our corporation is located in Nevada, USA, thus orders are processed from there. 

What kind of packages do you use?

Your privacy is very important for us. Your order will be sent in an extremely discrete packages and no sensational text or markings will appear on or inside the package. 

Will my order be shipped the same day I purchase?

Orders placed before 11am are shipped that same day.  Orders placed after 11am may also ship the same day, or may ship 24hrs later.  We always strive to ship as quickly as possible, however Sundays, holidays and unforeseen circumstances do happen which can occasionally hinder our ability to fulfill same day shipping. 

What are the shipping methods used?

We offer shipping by USPS & FedEx.  Each company has a variety of shipping options and priceing.  All available options for your destination address will be displayed for your review and selection during checkout.

I am located outside the USA, can my order be delayed at customs?

Yes it is possible that customs can delay your shipment.  If this happened, you'll often be informed by customs directly. Sometimes you will have to contact them to find out why the delay occured and how to speed the clearance process up.  If you have any problems with getting your order, please let us know and we will try to help you resolve the problem.

* For international orders please make SURE you have provided us with a real working phone # to ensure safe delivery.